Frequently Asked Questions
1. How does the storage service for students work?
We pick up your belongings at the time and place you specify, pack them if needed, store them securely, and return them whenever you need.
2.Can I book a move without having an exact date?
Yes, we offer flexibility so you can book your move without a fixed date. We adapt to your needs and coordinate the pickup and delivery according to your availability.
3.How much does the storage service cost?
Our prices vary depending on the volume of your belongings and the storage duration. You can check our detailed rates in the pricing section of our website.
4.Do you offer packing services?
Yes, our team can take care of packing your belongings with the utmost care for storage or moving.
5.Where are my belongings stored?
Your belongings are stored in our warehouses in Madrid, which are equipped with 24/7 surveillance, fire prevention systems, and insurance included to ensure their safety.
6.Can I access my belongings during the storage period?
Yes, you can request access to your belongings by scheduling an appointment with our team.
7. What happens if I don't know when I'll need my things back?
No problem. We offer flexible storage and adapt to your timeline. When you know the date, we’ll coordinate the delivery.
8.Do you offer moving services within Madrid?
Yes, we offer moving services within Madrid, perfect for students who are changing residences or apartments.
9.How can I contact LETSBOXIT?
You can write to us at info@letsboxit.es or call us at +34 667 85 53 41. We are located at Plaza San Martín, 1, 28013 Madrid.
How can I see what’s inside my stored boxes?
At the time of pickup, our team creates a detailed inventory and records a video of the contents of each box. This allows us to ensure the condition of your belongings and give you visual access to everything you’ve stored.
You can review the stored content at any time, giving you peace of mind and control throughout the process.
11.What items are not allowed in the storage service?
For safety, hygiene, and legal reasons, the following items cannot be stored:
12. Where are LETSBOXIT's warehouses located in Madrid?
Your belongings are stored in our private warehouses within the Community of Madrid, in secure and monitored spaces.
We have alarm systems, access control, and 24/7 surveillance to ensure your items are protected at all times.
Additionally, our warehouses are optimized for student storage, with efficient logistics for quick pickups and deliveries.
Prescription medications
Liquids or perishable goods
Food
Flammable objects
Hazardous substances
Weapons or illegal materials
Contact LETSBOXIT
If you have questions about a specific item or need more information before making your reservation, please contact us. We are here to assist you.
Email: info@letsboxit.es
Phone: +34 667 85 53 41
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